Etiquette is a code of behavior that delineates expectations for social behavior according to contemporary conventional norms within a society, social class, or group. It is important to possess this in a career. The goals of this session are to:
• Understand appropriate behavior during work and while attending after-work functions
• Review, analyze, and practice verbal and written communication formats found in the workplace
• Become more aware of your communication style and the impact of non-verbal communication
• Recognize the importance of attire in a professional setting